When uploading your payroll to Jocelyn Pension Consulting, if you get to the Total/Funding page and notice that your Total Payroll Deposit amount is incorrect, you can delete the file that you uploaded and start the upload again with the correct amounts. To do so, navigate back to the Select Pay Period page using the Start Over or Back button.
In the Select Pay Period window, the current Pay Date will show a Status of Incomplete.
Click on the Pay Date row to highlight it and then select Delete.
In the Delete Files window, check the Delete box next to each file and then select Continue.
In the Select Pay Period window, the Status will now show as Not Started. You can now upload the corrected payroll file via the normal process.
If you realize an error AFTER you have already submitted payroll, please call us immediately at 866-840-6441 and we can assist you in clearing out the data.
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